Thought and People Leadership
“The task of the leader is to get his people from where they are to where they have not been.”
-Henry Kissinger
Thought and People Leadership: taking the first step to transforming your business
Change is hard. Whether it is a personal change (eating better), professional change (leading a new team), or a business change (launching a new product), taking that first step is required to get started.
Diakonos MS provides you personalized guidance and advisory services to help you take that first step, and coach you along the pathway to success. Whether you are looking to continue your education by exploring a new discipline, need help visualizing how to transform your team to achieve greater results, or need guidance how to implement the change management within your organization, I am here to serve you.
Throughout my career at Comcast (a Fortune 50 company), I gained first-hand experience leading and managing change. My experience includes:
15+ years leading cross-functional start-up programs and teams undergoing significant organizational transformation with requirements to deliver results today while building for the future
10+ years experience building and developing high performing teams under my direct leadership with a focus on culture, collaboration, and accountability
Disciplined approach on building process, procedure, and documentation to deliver future optimization and operational savings
I understand the challenges you face. I have lived through successful (and challenging) transformational moments in my career. And I know the best practices that lead to success.
Regardless of where you are at in your journey (ideation phase to implementation), Diakonos MS is here to walk along side you, to advise you, and challenge you to think differently as you grow.
Take your first step of transformation today with Diakonos MS.
Insights and Analytics
"Anything that won't sell, I don't want to invent. Its sale is proof of utility, and utility is success."
- Thomas Edison
Insights and Analytics: identifying insights to make your data actionable for growth
Data is the driving force behind growth. However, many business leaders only look at the bottom line, then react. The key is finding “actionable data” in your business, those core drivers that lead you to areas of growth, areas to optimize, and places to reduce inefficiency.
As a business leader you need simple, easy to read reports that provide insights into your business so that you can quickly identify either good health or risk in your business. When leveraging insights in your analytics, I believe in the “Keep It Simple Silly” approach.
At Diakonos MS, I partner with you and your team to audit your current business reporting and support you in the following areas:
· Identification of key insights that drive growth in your business
· Development of key reports and reporting infrastructure using the KISS approach
· Financial modeling/projections
One area of expertise is identifying and building reporting structures for existing customer marketing strategies. Some existing customer reporting that I have orchestrated include: churn reporting, retention modeling (opportunity/initiatives), upgrade/engagement performance, renewal, and winback. I also have extensive experience with acquisition performance, sales channel performance, and traditional marketing communications performance (digital/direct response).
Over 15 years ago, I received this simply wisdom: “Todd, become your own analyst.” After that, I became passionate with numbers, identifying trends in business, and simplifying analytics for executives.
I am here to help you identify your actionable data that drives your business and support the transition from looking at analytics to insights.
Identify your key drivers to future success today with Diakonos MS.
Strategic Planning
“Leave as little to chance as possible. Preparation is the key to success.”
- Paul Brown
Strategic Planning: building your roadmap of success for today, tomorrow, and the years to come
Do you want to grow your business? To ensure success, building a strategic plan is a critical first step. Too often, leaders jump to quick fix tactics rather than spending the time to build a sustainable, long term plan for multi-year success.
At Diakonos MS, I partner with you and your team to build your strategic plan of success.
Integrated product marketing growth strategies (Acquisition, Upgrade, Engagement, and Retention)
Financial growth strategies (development/modeling/marketing execution/sales channel execution)
Messaging and communication strategies (harmonizing legal requirements with your marketing communications)
Marketing Organizational transformation (current state, future state, end state)
During my tenure at Comcast and with my clients, I gained experience in the following strategic disciplines:
Developed Quarterly and Annual Marketing/Sales strategies
Orchestrated monthly/weekly tactical messaging mix across TV, Radio, Print, Digital, Direct Mail
Consolidated Direct Mail operations yielding increased efficiency and streamlined expense management
Designed, modernized, and facilitated organizational transformation
Whether you are a one-person operation or have thousands of employees across the nation, I look forward to building the strategic plan that will grow your business both today and tomorrow.
Build your roadmap of success today with Diakonos MS.
Advertising Strategies and Tactics
“Strategy equals execution. All the great ideas and visions in the world are worthless if they can’t be implemented rapidly and efficiently.”
— Colin Powell
Performance Marketing: driving growth with your digital and direct mail tactics
A successful marketing plan delivers the right message to the right audience at the right time, and includes a disciplined approach to tracking performance. The result: growth.
Doing this in today’s ever evolving marketplace requires strategy, data-driven discipline, and the ability to be agile to new and emerging opportunities.
At Diakonos MS, I partner with you and your team to build your successful performance marketing plan leveraging the below model:
Once the tactical plan is developed, it is time for flawless execution. From there, monitor the results of your tactics (and the overall plan), and optimize to improve performance.
For over 15 years of my tenure at Comcast, I used this model to build the optimal performance marketing plans to achieve my company goals.
Below articulates my specific experience:
Developed new prospect performance marketing plans that harmonized targeting and messaging across Mass Media (TV/Radio), Digital (Display/Social/Connected Devices) and Direct Marketing (Direct Mail/Email) tactics. Expense budgets exceeding $50M reaching 24M target audience
End-to-End Direct Mail experience (strategic planning, audience segmentation, list pulling, creative development, performance analytics, print vendor management)
Testing Specialization: A/B, Multi-variant, Messaging, Format, Platform, Audience
Whether it is end-to-end direct mail support, or building a multi-tactical plan to reach your target audience, I look forward to building the optimal performance marketing plan by harmonizing data and messaging to drive growth for your business.
Connect the dots between your digital and direct mail tactics with Diakonos MS today.
Interested to see what your results can look like? Click through to Linked In to see a more detailed overview of Todd’s results during his career at Comcast.