Data-Driven Decisions

Smarter, Faster Decision Making

Got Data?

There is a real fear in the marketplace….DATA. While many people run away from numbers and data, the power of leveraging data is significant. That is why EVERY client engagement with DiakonosMS starts with an operational and P&L assessment. Why? The numbers don’t lie. And more importantly, they point us to the specific areas in your business that are holding you back from growth.

Beyond Your P&L

Your P&L statement is an obituary. It typically comes 2 weeks after your month end, and it tells you what happened. By the time you fully digest your results, another month has passed by, and your business is still not growing. That is why we dig into your operational data (either billing systems or CRM). Why? Because that is where you activity occurs, and that is actionable data.

Actionable Data- What is it?

At its core, you need to identify the critical metrics (drivers) in your unique business that drives your growth, efficiency, and profitability. These metrics include: call volume statistics, job scheduling information, invoicing details, sales information, closed job invoices, customer addresses, marketing performance, and much more. Once the metrics are identified, the magic starts.

Business Performance Analysis

At DiakonosMS, we analyze your holistic business trends to identify any outliers to performance (both good and bad). Once the outliers are identified, we go “one level deeper” to find that hidden insight that will help us transform your business and start driving the growth your business needs.

Faster, Smarter Decisions

Now that we know what is broken (or has room for improvement), now you are equipped to fix it. DiakonosMS is your one-stop shop to then fix your sales and marketing problems (consulting or marketing services), and help you monitor your future success with our small business analytics product.